Terms and Conditions

Who we are

Our company is Leading Insight Group Pty Ltd, registered in Australia with Australian Business Number (ABN) 36 127 299 165. Our main website address is: https://leading-insight.com. We also use other descriptive website addresses to redirect to our main website address.

Information we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

By providing your contact details, you give us unrestricted access to use this information to contact you.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How we use your information

Who we share your data with

We only share data with associates and/or their organisations who have relevant information to share with you.

Right to erasure

Please write to us (contact details below) asking for all non-compliance information that we hold on you to be removed from our systems – we will happily comply and inform you once the request has been completed.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information


Company with ABN 36 127 299 165 is a registered company of Australia and complies with Australian law, including the Australian Consumer Law and Fair Trading Act 2012.

If you reside in another country it is up to you to determine if our Terms, Conditions & Policies comply with your countries legal requirements, and if not, to not use this website.

Changes to our Terms, Conditions & Policies

We reserve the right to change our Terms, Conditions & Policies at any time – it is up to you to check these Terms, Conditions & Policies when re-visiting our website.

Limitation of Liability

We, our officers, our employees, agents, contractors, suppliers or other parties mentioned on this website, are not liable for any losses or damages, including but not limited to incidental and consequential losses or damages or lost profits due to the use or access of this website, materials or products and services sold by this website.


You indemnify us, including officers, employees, agents, contractors, suppliers, regardless of any negligence on our part, against all losses, liabilities, legal costs and other expenses incurred by those indemnified arising directly or indirectly as a result of or in connection with any breach by you of any provision of these Terms,
Conditions & Policies.

Copyright and Trade Marks

The content of the website including names, logos, trademarks, text, graphics, images and other material are protected by Australian and international copyright law.  Unless otherwise stated, nothing displayed on the website may be copied without the express permission of us or the relevant third-party contributor.


We will supply all orders on a first come first served basis.  Should there be insufficient quantity of a product to supply an order we will let you know immediately and advise on any delay.  Larger quantity orders may require additional stock to be manufactured so please allow up to two weeks.


Products are supplied in good faith.  If there is a problem with a product, please advise us and we will replace, refund or otherwise rectify.

Depending on circumstances, postage costs incurred by us may not be refunded.

Returned physical products, in original condition, should be returned by post to the postal address below.  Proof of postage is not proof of receipt.


Complaints should be raised with us in the first instance and we will endeavor to address any issues. Should you feel our response is unsatisfactory you may send your complaint to The Office of the Australian Information Commission.